• Facebook
  • LinkedIn Social Icon
Woman Typing

To play, press and hold the enter key. To stop, release the enter key.

press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom

Do you know that communication is the most valuable skill in every relationship?

   We make tools to unleash your communication skills.
 
    Do you enjoy long deep conversations?     
 Our traditional phone system allows you to interact with your customers, listen to their needs and wants.


    Are you more of a writer?
Our platform allows you to send text messages to your customers and instant chat with your work team.

   Prefer a face-to-face experience? 
Our unique Video Conference Tool allows you to interact via video and audio with your customer, share screens and bookmarks, schedule and conduct meetings, ALL from a single app.

Our services fit all types of personalities. Create a genuine connection and see your business grow!

Our Company Was Created For People Like You

Discover Our Expertise

Grandstream Phones

 

 

Internet-based telephone systems less expensive than conventional landlines.  With VOIP you will have all the basics of a traditional phone system plus some advanced futures that will allow your team to connect on the go, all of them for less than the traditional phone. 

 

Some of OUR Advanced Features: 

  • Auto Attendant 

  • Text Messaging

  • Chat Messaging 

  • Call Forwarding

  • Call Hold

  • Call Recording

  • Caller ID

  • Disable Outbound Dialing

  • Do Not Disturb

  • Incoming Call Blocking

  • Paging

  • Office Intercom

  • Redial

  • Outgoing Call Blocking

  • Ring Groups

  • Speed Dial

  • Voicemail

  • Voicemail to Email

  • Voicemail to Text Message

UCaas.PNG

Unified Communications

Unified Communications (UCaaS) is an All- In- One Platform that integrates voice, video and collaboration.

Our UCaaS platform enables collaboration and productivity, regardless of location. Your team will have access to the most advanced communications tools such as video conferencing, softphone, screen sharing, meeting rooms, virtual offices, chat, and SMS. 

 

***Does not require a Business Phone Plan***

Features:

  • Enterprise Communication 

  • Meetings ( audio/video/ web conferencing )

  • Virtual Rooms

  • Screen Sharing

  • Multiple Webcams

  • Lightboard ( like the weather man)

  • Sidebar Conversations

  • Instant Messaging ( Private and Team)

  • Platinum's self-service web portal for provisioning, management and performance/usage reporting.

vOIP SERVICES

Why Platinum Communication Solutions?

Platinum Mobile App
Mobile Stack

Mobile App

With Platinum Communication Phone Services, you do not have to buy equipment. If mobility is your thing, our Mobile VoIP app, allows you to receive your business phone calls on your smart phone. Utilize features like office extension, extension-to-extension dialing, Caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce.

Customer Portal.PNG

Customer Portal

Don't want to use your Smart Phone or Desk Phone? Log In on our Customer Portal and enjoy the benefits of having a phone service plan with Platinum Communication Solutions.

 

Please refer to our UCaaS services for summary of our Unique Unified Communication and  Collaboration Tools 

cloud PBX.jpg

Hosted PBX&vOIP

With Platinum Communication Solutions Services you get Hosted PBX and VoIP technology, a future-proof phone system that continuously updates to provide an unmatched user experience with smaller up-front costs and smaller monthly costs.  Smaller initial investment with smaller monthly costs, makes hosted PBX a valuable cost saver.

Additionally, Hosted PBX is easily upgradeable, helping to expand your business communications without the the constant need for technical support and rewiring.

SimpleWan Logo

Cyber Security

​We care for your business security. As part of our Premium Features, we offer you the option of adding a physical firewall. 

  • SD-WAN

  • HIPAA/PCI compliance

  • Phone call priority

  • Security threat sharing

  • Simplicity: Ensures ease of deployment and management

  • The software-based device means upgrades and additions are done through the cloud

  • No need to seek out various solutions from different vendors

  • Manage all your locations remotely with the all-in-one box

Other Feature​s

  • Accounting and Billing

  • Activity Reports

  • Call Detail Records

  • Call Traffic by Extension

  • Call Volume Graphs

  • Call Center Reports

music on hold

  • Commercials On Hold  (By Phone Number)

  • Music On Hold (Custom or Default)

  • Virtual Auto Attendant

  • Multiple Top Level Auto Attendants

  • Sub-Level Auto Attendants

  • Top Level Auto Attendants 

          (Always On or Time Based)

Call Conference

  • Conference Bridges (Premium Feature)

  • 3-Way Conference Call

Call Center

  • Agents

  • Pause

  • Queues

  • Reason Codes

  • Tally Codes

  • Zero Out

Contact Us for a FREE Consultation

management reports

Thanks for submitting!