PlatinumCS’ VoIP Business Phones, Unified Communication & Cyber Security
Affordable, Reliable, Custom Communication Solutions WHEN,
WHERE and HOW you need them.
Businesses today need technology solutions that help improve communications, while driving productivity across the enterprise. They also want a reliable, high quality, affordable Business Phones that simply work. And with your business in a constant state of change, you need a solution that’s both easy to learn, and easy to use.
Today, transforming your Business Phone system is simple and cost-effective, regardless of your business size—whether you have one, five or five hundred employees. Our platform adapts and adjusts to your needs, seamlessly working as you need it to. So, you can focus on your business, not your communications system.
What is Hosted PBX & VoIP?
Hosted PBX (Private Branch Exchange) is the modern version of the formerly ever-present telephone closet. Today's hosted, or “cloud,” model puts the brains of your phone closet into professionally maintained data centers, helping businesses, like yours, to transform communications and improve productivity— without the need to purchase expensive, complex, depreciating phone system software and hardware. Platinum Communication Solutions manage and monitor your system 24x7, allowing you to focus on running your business.
VoIP refers to phone services that are accessible through a high-quality broadband connection. VoIP is typically more cost effective and scalable than traditional alternatives with many more built in Features. With both Hosted PBX and VoIP, you and your team can work seamlessly from the office, home or on the road all while utilizing your company’s communications solution to help maintain and uplift your image and brand.
With Platinum Communications, you’ll get a platform that:
Provides high-quality, reliable cloud-based solutions
Utilizes modern features with enterprise capabilities
Costs less up front AND over time vs. traditional premise based systems
Future-proofs your communications system
With Platinum Communications, you’ll be able to leverage powerful features and benefits including:
The flexibility to scale up or down as your needs change
An effective, intuitive, user-friendly interface
Leading application integration - Salesfore.com, Microsoft Outlook, etc.
Total control, right from your fingertips through desktop browsers and mobile devices
Limitless call routing features for optimal productivity
With Mobile VoIP, your Smart phone becomes your mobile office. Utilize features like office extension, extension-to-extension dialing, Caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce. Features include:
Mobile Office Extensions
Support for Softphones
We utilize high-quality, name brand phone equipment, like Grandstream, Yealink and Polycom with each installation. Whether your need is a large screen video office phone, a portable phone in the factory, a basic phone for a break-room or a multiple combination, we tailor the right solution to your needs.
With Platinum Communication Solutions' Hosted PBX and VoIP, you get a future-proof phone system that continuously updates to provide an unmatched user experience with smaller up-front costs and smaller monthly costs with many more features providing much more efficient production. With hosted PBX, you don’t need to purchase costly equipment that is outdated and not up-gradable as it is installed. Smaller initial investment with smaller monthly costs, makes hosted PBX a valuable cost saver.
Additionally, Hosted PBX is easily upgrade-able, helping to expand your business communications without the the constant need for technical support and rewiring.
Phone call priority
Security threat sharing
Single pane of glass
Simplicity: Ensures ease of deployment and management
No need to take apart your infrastructure when new technologies are released
The software-based device means upgrades and additions are done through the cloud
No need to seek out various solutions from different vendors
Manage all your locations remotely with the all-in-one box
geo-redundancy with Failover
We utilize multi-location servers strategically located across the Country to mitigate possible service interruption. We maintain a 99.7% up-time. Additionally, we offer cellular fail-over options should your ISP experience an outage.
Unified Communications (UCaaS) is the seamless integration of voice, presence, chat, data, applications and other technologies that help drastically improve your communication processes and business productivity. Our software and services enable you to access your account and seamlessly incorporate our high-value cloud communication services.
Automated Billing System
Endpoint Template Management
Shared Line Appearance Hunt Group
Test My Connection
custom audio Productions
Professional Recording Studio
Generic Music On Hold
Client Specific Music On Hold
Holiday Specific Music On Hold
Voiceover for Auto-Attendant
Voiceover for Voice Mail Prompts
Commercials On Hold
Radio Commercial Production
Productions ASCAP Compliant
Productions Copyright Compliant
Direct Inward Dialing (DID)
Direct Inward System Access (DISA)
Directed Call Pickup
Disable Outbound Dialing
Do Not Disturb
Find Me (Digital Assistant)
Forward Calls Locally or Remotely
(via Phone or Web)
Incoming Call Blocking
Incoming Call Identification
Incoming Caller ID Routing
Incoming Privacy Screening
Live Person Answering
No Answer Call Forwarding
One Button Redial
1-6 Digit Extension Dialing
Outbound Dialing Rules
Outgoing Call Blocking
Shared Virtual Call Paths
Voicemail to Email
Voicemail to Text Message
Auto Attendant Answering
Automatic Call Distribution (ACD)
Burstable Virtual Call Paths
Busy Call Forwarding
Call Routing Time Frames
Call Waiting Indicator
Caller ID Blocking
Caller ID Routing
music on hold
Commercials On Hold
(By Phone Number)
Music On Hold (Custom or Default)
Virtual Auto Attendants
Multiple Top Level Auto Attendants
Sub-Level Auto Attendants
Top Level Auto Attendants
(Always On or Time Based)