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Are you tired of choppy calls?
Time to give your phone system an upgrade!
We make tools to unleash your business communication.
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Our traditional phone system allows you to interact with your customers, listen to their needs and wants without interruptions. -
Our web based platform allows you to send text messages to your customers and instant chat with your work team. -
Our unique Video Conference Tool allows you to interact via video and audio with your customer, share screens and bookmarks, schedule and conduct meetings, ALL from a single app.
Our services fit all types of industries. Create a genuine connection and see your business grow!
Our Company Was Created For People Like You
Discover Our Expertise
Internet-based telephone systems are less expensive than conventional landlines. With VOIP you will have all the basics of a traditional phone system plus some advanced futures that will allow your team to connect on the go. Starting at $24.95, you can have:
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On the Go Mobile App
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Web-Based Customer Portal
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Auto Attendant
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Company Directory
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Music On Hold
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Text Messaging *
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Chat Messaging
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Call Forwarding
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Call Recording *
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Caller ID
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Disable Outbound Dialing
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Do Not Disturb
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Incoming Call Blocking
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Paging
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Office Intercom
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Outgoing Call Blocking
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Ring Groups
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Speed Dial
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Voicemail
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Voicemail to Email *
* Premium Features are not included in our $24.95 plan
Unified Communications
***Included with every VoIP Service Plan***
Unified Communications (UCaaS) is an All- In- One Platform that integrates voice, video, and collaboration.
Our UCaaS platform enables collaboration and productivity, regardless of location. Your team will have access to the most advanced communications tools such as video conferencing, softphone, screen sharing, meeting rooms, virtual offices, chat, and SMS.
Features:
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Enterprise Communication
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Meetings ( audio/video/ web conferencing )
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Virtual Rooms
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Sreen Sharing
Our Unified Communication Service can be purchased without a Business Phone Services Plan.
vOIP SERVICES
Other Features
Mobile App
With Platinum Communication Phone Services, you do not have to buy equipment. If mobility is your thing, our Mobile VoIP app, allows you to receive your business phone calls on your smart phone. Utilize features like office extension, extension-to-extension dialing, Caller ID and more to increase productivity while pulling together voice, chat, video, and other services to support your mobile workforce.
Customer Portal
Don't want to use your Smart Phone or Desk Phone? Log In on our Customer Portal and enjoy the benefits of having a phone service plan with Platinum Communication Solutions.
Please refer to our UCaaS services for summary of our Unique Unified Communication and Collaboration Tools
Hosted PBX&vOIP
With Platinum Communication Solutions Services you get Hosted PBX and VoIP technology, a future-proof phone system that continuously updates to provide an unmatched user experience with smaller up-front costs and smaller monthly costs. Smaller initial investment with smaller monthly costs, makes hosted PBX a valuable cost saver.
Additionally, Hosted PBX is easily upgradeable, helping to expand your business communications without the the constant need for technical support and rewiring.
Cyber Security
We care for your business security. As part of our Premium Features, we offer you the option of adding a physical firewall.
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SD-WAN
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HIPAA/PCI compliance
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Phone call priority
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Security threat sharing
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Simplicity: Ensures ease of deployment and management
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The software-based device means upgrades and additions are done through the cloud
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No need to seek out various solutions from different vendors
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Manage all your locations remotely with the all-in-one box
Why Platinum Communication Solutions?
In East Texas, the Telecommunication Industry is primarily composed of Suddenlink, AT&T, followed by those you can find online with overseas technical support. While this industry has grown quickly, you won’t find many providers committed to your success like we are. We are a small local company with local technical support. Platinum Communication Solutions owners, David Fortriede and Yamillette Sanchez are Tyler Residents, who understand the daily struggles of a small business in our community. We believe that our company success happens when, as a company, we model the right values and take care of our customer’s needs. We are dedicated, results-driven, and performance-focused professionals. We want to empower your growth.
Our Mission is to provide the highest quality service while supporting our client's growth and business transformation while forging lasting relationships.
Our entire staff is dedicated to assisting you and your staff to enjoy what you do while being productive and profitable. We look forward to working with you!
