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Origination and


Domestic Origination

Domestic Termination

E911 Support

Endpoint Templates

International Termination

Shared Line Appearance

Toll Free Numbers

Attended Transfer

Auto Attendant Answering

Automatic Call Distribution (ACD)


Burstable Virtual Call Paths

Busy Call Forwarding

Call Forwarding

Call Hold

Call Park

Call Queue

Call Recording

Call Routing Time Frames

Call Waiting Indicator

Caller ID

Caller ID Blocking

Caller ID Routing

Call Management

Direct Inward Dialing (DID)

Direct Inward System Access (DISA)

Directed Call Pickup

Disable Outbound Dialing

Do Not Disturb

Find Me (Digital Assistant)

Forward Calls Locally or Remotely 

     (via Phone or Web)

Incoming Call Blocking

Incoming Call Identification

Incoming Caller ID Routing

Incoming Privacy Screening

Listen Live

Live Person Answering

Multicast Paging

No Answer Call Forwarding

Office Intercom

One Button Redial

1-6 Digit Extension Dialing

Outbound Dialing Rules

Outgoing Call Blocking

Ring Groups

Shared Virtual Call Paths

Speed Dial

Unattended Transfer


Voicemail to Email

Voicemail to Text Message

management reports

Accounting and Billing

Activity Reports

Call Detail Records

Call Traffic by Extension

Call Volume Graphs

Call Center Reports

music on hold

Commercials On Hold 

     (By Phone Number)

Music On Hold (Custom or Default)

Virtual Auto Attendants

Multiple Top Level Auto Attendants

Sub-Level Auto Attendants

Top Level Auto Attendants 

      (Always On or Time Based)

Call Conference

Conference Bridges

3-Way Conference Call

One Button Connect With Mobile App

Call Center




Reason Codes

Tally Codes

Zero Out

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